Questions, problems, or ideas? Write to skiptaparcade+support@gmail.com.
To help us sort out a problem faster, please include:
I bought a character in the App Store, but it’s locked. Open the character screen and tap Restore Purchases. Purchases are tied to your Apple Account, and with Family Sharing they’re available to your family too.
How do I get a refund? Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
I reinstalled the game and lost my progress. Your best score, your total jumps, your jump balance, and the characters you bought with jumps are stored only on your device, so deleting the app removes them. Characters bought in the App Store come back with Restore Purchases.
How do I turn off the music or replay the tutorial? Both are in Options on the title screen.
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